The center employs approximately 40 professionals and an additional 40 contract interpreters. Clinical staff are licensed by the State of Ohio and hold National Certification from the American Speech Language Hearing Association. Interpreters have certification from the Registry of Interpreters for the Deaf. Staff are given financial support and are encouraged to attend continuing education to keep their skills current and to develop new areas of expertise. In addition, staff have presented at state and national meetings on various topics in their area of practice. In-house training takes place routinely at staff meetings on a multitude of topics, from Legal Interpreting to Customer Service.

Audiologists and Speech Language Pathologists also serve as supervisors for graduate students in the field who are obtaining externship experiences and supervised clinical hours, a requirement for certification. Seasoned interpreters are paired with newer, less experienced staff to provide mentorship and guidance.