A.
OUR COMMITMENT TO YOUR PRIVACY
Our practice is dedicated to maintaining the privacy of your
individually identifiable health information (IIHI). In conducting
our business, we will create records regarding you and the
treatment and services we provide to you. We are required
by law to maintain the confidentiality of health information
that identifies you. We also are required by law to provide
you with this notice of our legal duties and the privacy practices
that we maintain in our practice concerning your IIHI. By
federal and state law, we must follow the terms of the notice
of privacy practices that we have in effect at the time.
We realize
that these laws are complicated, but we must provide you
with the following important information:
·
How we may use and disclose your IIHI
· Your privacy rights in your IIHI
· Our obligations concerning the use and disclosure
of your IIHI
The
terms of this notice apply to all records containing your
IIHI that are created or retained by our practice. We reserve
the right to revise or amend this Notice of Privacy Practices.
Any revision or amendment to this notice will be effective
for all of your records that our practice has created or
maintained in the past, and for any of your records that
we may create or maintain in the future. Our practice will
post a copy of our current Notice in our offices in a visible
location at all times, and you may request a copy of our
most current Notice at any time.
B. IF YOU HAVE QUESTIONS ABOUT THIS NOTICE, PLEASE CONTACT:
Compliance Officer
2825 Burnet Ave.
Cincinnati, OH 45219
(513) 221-0527
C. WE
MAY USE AND DISCLOSE YOUR INDIVIDUALLY IDENTIFIABLE HEALTH
INFORMATION (IIHI) IN THE FOLLOWING WAYS
The
following categories describe the different ways in which
we may use and disclose your IIHI.
1. Treatment.
Our practice may use your IIHI to treat you. For example,
we may ask you to have audiology (hearing) or speech-language
tests, and we may use the results to help us determine any
problems in hearing or speech-language you may have that
may benefit from treatment. Many of the people who work
for our practice - including, but not limited to, our audiologists
and speech-language pathologists - may use or disclose your
IIHI in order to treat you or to assist others in your treatment.
Additionally, we may disclose your IIHI to others who may
assist in your care, such as your spouse, children or parents.
Finally, we may also disclose your IIHI to other health
care providers for purposes related to your treatment.
2. Payment.
Our practice may use and disclose your IIHI in order to
bill and collect payment for the services and items you
may receive from us. For example, we may contact your health
insurer to certify that you are eligible for benefits (and
for what range of benefits), and we may provide your insurer
with details regarding your treatment to determine if your
insurer will cover, or pay for, your treatment. We also
may use and disclose your IIHI to obtain payment from third
parties that may be responsible for such costs, such as
family members. Also, we may use your IIHI to bill you directly
for services and items. We may disclose your IIHI to other
health care providers and entities to assist in their billing
and collection efforts.
3. Health
Care Operations. Our practice may use and disclose your
IIHI to operate our business. As examples of the ways in
which we may use and disclose your information for our operations,
our practice may use your IIHI to evaluate the quality of
care you received from us, or to conduct cost-management
and business planning activities for our practice.
4. Appointment
Reminders. Our practice may use and disclose your IIHI to
contact you and remind you of an appointment.
5. Treatment
Options. Our practice may use and disclose your IIHI to
inform you of potential treatment options or alternatives.
6. Health-Related
Benefits and Services. Our practice may use and disclose
your IIHI to inform you of health-related benefits or services
that may be of interest to you.
7. Release
of Information to Family/Friends. Our practice may release
your IIHI to a friend or family member that is involved
in your care, or who assists in taking care of you. For
example, a parent or guardian may ask that a babysitter
take their child to the pediatrician's office for treatment
of a cold. In this example, the babysitter may hae access
to this child's medical information.
8. Disclosures
Required By Law. Our practice will use and disclose your
IIHI when we are required to do so by federal, state or
local law.
D. USE
AND DISCLOSURE OF YOUR IIHI IN CERTAIN SPECIAL CIRCUMSTANCES
The
following categories describe unique scenarios in which
we may use or disclose your identifiable health information:
1. Public
Health Risks. Our practice may disclose your IIHI to public
health authorities that are authorized by law to collect
information for the purpose of:
·
maintaining vital records, such as births and deaths
· reporting child abuse or neglect
· preventing or controlling disease, injury or disability
· notifying a person regarding potential exposure
to a communicable disease
· notifying a person regarding a potential risk for
spreading or contracting a disease or condition
· reporting reactions to drugs or problems with products
or devices
· notifying individuals if a product or device they
may be using has been recalled
· notifying appropriate government agency(ies) and
authority(ies) regarding the potential abuse or neglect
of an adult patient (including domestic violence); however,
we will only disclose this information if the patient agrees
or we are required or authorized by law to disclose this
information
· notifying your employer under limited circumstances
related primarily to workplace injury or illness or medical
surveillance.
2. Health
Oversight Activities. Our practice may disclose your IIHI
to a health oversight agency for activities authorized by
law. Oversight activities can include, for example, investigations,
inspections, audits, surveys, licensure and disciplinary
actions; civil, administrative, and criminal procedures
or actions; or other activities necessary for the government
to monitor government programs, compliance with civil rights
laws and the health care system in general.
3. Lawsuits
and Similar Proceedings. Our practice may use and disclose
your IIHI in response to a court or administrative order,
if you are involved in a lawsuit or similar proceeding.
We also may disclose your IIHI in response to a discovery
request, subpoena, or other lawful process by another party
involved in the dispute, but only if we have made an effort
to inform you of the request or to obtain an order protecting
the information the party has requested.
4. Law
Enforcement. We may release IIHI if asked to do so by a
law enforcement official:
·
Regarding a crime victim in certain situations, if we are
unable to obtain the person's agreement
· Concerning a death we believe has resulted from
criminal conduct
· Regarding criminal conduct at our offices
· In response to a warrant, summons, court order,
subpoena or similar legal process
· To identify/locate a suspect, material witness,
fugitive or missing person
· In an emergency, to report a crime (including the
location or victim(s) of the crime, or the description,
identity or location of the perpetrator)
5. Organ
and Tissue Donation. Our practice may release your IIHI
to organizations that handle organ, eye or tissue procurement
or transplantation, including organ donation banks, as necessary
to facilitate organ or tissue donation and transplantation
if you are an organ donor.
6. Research.
Our practice may use and disclose your IIHI for research
purposes if we obtain your written authorization to do so.
7. Serious
Threats to Health or Safety. Our practice may use and disclose
your IIHI when necessary to reduce or prevent a serious
threat to your health and safety or the health and safety
of another individual or the public. Under these circumstances,
we will only make disclosures to a person or organization
able to help prevent the threat.
8. Military.
Our practice may disclose your IIHI if you are a member
of U.S. or foreign military forces (including veterans)
and if required by the appropriate authorities.
9. National
Security. Our practice may disclose your IIHI to federal
officials for intelligence and national security activities
authorized by law. We also may disclose your IIHI to federal
officials in order to protect the President, other officials
or foreign heads of state, or to conduct investigations.
10.
Inmates. Our practice may disclose your IIHI to correctional
institutions or law enforcement officials if you are an
inmate or under the custody of a law enforcement official.
Disclosure for these purposes would be necessary: (a) for
the institution to provide health care services to you,
(b) for the safety and security of the institution, and/or
(c) to protect your health and safety or the health and
safety of other individuals.
11.
Workers' Compensation. Our practice may release your IIHI
for workers' compensation and similar programs.
E. YOUR
RIGHTS REGARDING YOUR IIHI
You
have the following rights regarding the IIHI that we maintain
about you:
1. Confidential
Communications. You have the right to request that our practice
communicate with you about your health and related issues
in a particular manner or at a certain location. For instance,
you may ask that we contact you at home, rather than work.
In order to request a certain type of confidential communication,
you must make a written request to: Compliance Officer
2825 Burnet Ave.
Cincinnati, OH 45219
(513) 221-0527
specifying the requested method of contact, or the location
where you wish to be contacted. Our practice will accommodate
reasonable requests. You do not need to give a reason for
your request.
2. Requesting
Restrictions. You have the right to request a restriction
in our use or disclosure of your IIHI for treatment, payment
or health care operations. Additionally, you have the right
to request that we restrict our disclosure of your IIHI
to only certain individuals involved in your care or the
payment for your care, such as family members and friends.
We are not required to agree to your request; however, if
we do agree, we are bound by our agreement except when otherwise
required by law, in emergencies, or when the information
is necessary to treat you. In order to request a restriction
in our use or disclosure of your IIHI, you must make your
request in writing to:
Compliance
Officer
2825 Burnet Ave.
Cincinnati, OH 45219
(513) 221-0527
Your
request must describe in a clear and concise fashion:
(a)
the information you wish restricted;
(b) whether you are requesting to limit our practice's use,
disclosure or both; and
(c) to whom you want the limits to apply.
3. Inspection
and Copies. You have the right to inspect and obtain a copy
of the IIHI that may be used to make decisions about you,
including patient medical records and billing records. In
order to inspect and/or obtain a copy of your IIHI you must
submit your request in writing to: Compliance Officer
2825 Burnet Ave.
Cincinnati, OH 45219
(513) 221-0527
Our
practice may charge a fee for the costs of copying, mailing,
labor and supplies associated with your request. Our practice
may deny your request to inspect and/or copy in certain
limited circumstances; however, you may request a review
of our denial. Another licensed health care professional
chosen by us will conduct reviews.
4. Amendment.
You may ask us to amend your health information if you believe
it is incorrect or incomplete, and you may request an amendment
for as long as the information is kept by or for our practice.
To request an amendment, your request must be made in writing
and submitted to: Compliance Officer
2825 Burnet Ave.
Cincinnati, OH 45219
(513) 221-0527
You
must provide us with a reason that supports your request
for amendment. Our practice will deny your request if you
fail to submit your request (and the reason supporting your
request) in writing. Also, we may deny your request if you
ask us to amend information that is in our opinion: (a)
accurate and complete; (b) not part of the IIHI kept by
or for the practice; (c) not part of the IIHI which you
would be permitted to inspect and copy; or (d) not created
by our practice, unless the individual or entity that created
the information is not available to amend the information.
5. Accounting
of Disclosures. All of our patients have the right to request
an "accounting of disclosures." An "accounting
of disclosures" is a list of certain non-routine disclosures
our practice has made of your IIHI for non-treatment, non-payment
or non-operations purposes. Use of your IIHI as part of
the routine patient care in our practice is not required
to be documented. For example, the audiologist or speech-language
pathologist sharing information with another audiologist
or speech language pathologist; or the billing department
using your information to file your insurance claim. In
order to obtain an accounting of disclosures, you must submit
your request in writing to: Compliance Officer
2825 Burnet Ave.
Cincinnati, OH 45219
(513) 221-0527
All
requests for an "accounting of disclosures" must
state a time period, which may not be longer than six (6)
years from the date of disclosure and may not include dates
before April 14, 2003. The first list you request within
a 12-month period is free of charge, but our practice may
charge you for additional lists within the same 12-month
period. Our practice will notify you of the costs involved
with additional requests, and you may withdraw your request
before you incur any costs.
6. Right
to a Paper Copy of This Notice. You are entitled to receive
a paper copy of our notice of privacy practices. You may
ask us to give you a copy of this notice at any time. To
obtain a paper copy of this notice, contact Compliance Officer
(513) 221-0527.
7. Right
to File a Complaint. If you believe your privacy rights
have been violated, you may file a complaint with our practice
or with the Secretary of the Department of Health and Human
Services. To file a complaint with our practice, contact
Compliance Officer (513) 221-0527. All complaints must be
submitted in writing. You will not be penalized for filing
a complaint.
8. Right
to Provide an Authorization for Other Uses and Disclosures.
Our practice will obtain your written authorization for
uses and disclosures that are not identified by this notice
or permitted by applicable law. Any authorization you provide
to us regarding the use and disclosure of your IIHI may
be revoked at any time in writing. After you revoke your
authorization, we will no longer use or disclose your IIHI
for the reasons described in the authorization. Please note,
we are required to retain records of your care.
Again,
if you have any questions regarding this notice or our health
information privacy policies, please contact Compliance.
Main office: 2825 Burnet Avenue, Cincinnati, OH 45219
Voice (513) 221-0527
TTY (513) 221-3300 - Fax (513) 221-1703
Eastgate Office: 4440 Glen Este Withamsville Road, Suite
475, Cincinnati, OH 45245
Voice (513) 947-8470 - Fax (513) 947-8428
West Chester Office: 5900 West Chester Road, Suite J, West
Chester, OH 45069
Voice (513) 942-3350 - Fax (513) 881-5911
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